Office Policy

Office Visits & Policies

APPOINTMENTS can be made in advance. If you or someone in your family has an accident or suddenly becomes ill, please call us and we will arrange to see you as soon as possible, preferably on the same day. We want your personal health needs to receive the attention they deserve. Depending on the issues at hand, we may devote multiple sessions to explore them in detail.

We respect your valuable time, but emergencies can make us run behind schedule. We will try to notify you when this happens so you can rearrange your schedule. To cancel or reschedule an appointment, please call 24 hours in advance. Failure to reschedule timely will result in a fee.

Disclosure of Current Medical Conditions

To help us practice committed quality health care for you, please bring all prescribed medicine, over-the-counter pills and remedies, as well as any supplements you are currently taking to your appointment (or a complete detailed list of them).

Lab & Test Results

We do lab testing in both Raynham and Norton, MA. Both are walk-in and will do the testing right away the results are available to us almost immediately.

Unless you have an appointment to follow up on the results, we will notify you of results by mail or phone within three weeks. If you have not heard from us in that time frame, please give us a call. Tests ordered by other doctors and specialists generally have to be reviewed by them.

MC/Visa Accepted Payments & Fees

Unless you make prior arrangements, payment and co-pays are due at the time of your visit. We accept personal checks, cash, credit cards (Visa/MC) and most insurance plans, including the following:

  • Aetna
  • Blue Cross Blue Shield
  • BMC Healthnet
  • Cigna
  • Fallon Health Plan
  • GIC Indemnity
  • Harvard Pilgrim
  • Health Plan
  • Mass Health
  • Medicaid
  • Medicare
  • Tricare
  • Tufts
  • United Healthcare

Please bring your current insurance card to each visit.

MEDICAL RECORDS are confidential. We will not discuss your health condition with anyone without your permission. We are happy to provide copies of your records with your signed request. Payment to cover the material and staff cost for copying is due before delivery of the copies.

PRESCRIPTIONS are renewed during office hours. Kindly call or fax us at least a week before you run out of your regular medicine. Please have the pharmacy phone number, the names and dosages of the medications ready at the time of your request. Antibiotics and all controlled substances including narcotics will not be prescribed without a visit.

AFTER HOURS availability is handled through a call system, 24 hours a day, 7 days a week. You may reach us through our regular phone number for urgent matters.

Forms requiring Doctors Attention

If you have workman’s compensation, disability, liability and other forms in which we have to fill in more than half a page, please contact our office. Because these forms ask very specific and detailed questions, we cannot reasonably fill them out without an interview and exam. Many forms also require you to fill out parts of them before doctor’s exam. We ask that you fill out your portions and sign if needed before seeing us to avoid unnecessary delays for you.

OUR MISSION is to provide our patients and their families with the best health care in a socially and financially responsible manner.